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Re : Changing wallpaper permanently

Hi, thanks for the reply. In that case ok, but now the problem is whenever user logs in when not in office, the wallpaper does not appear. It appears black or blue screen. thanks. 

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Re : shared network printer not detecting while browsing

Hi JobinThanks for the post.The printer drivers are taken only when they are shared.  Please make sure the path you manually provide for the printers are reachable and shared.  Also, check whether the...

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Re : Desktop Central Feature Request - email on completion of configuration

Hi DeanAppreciate your understanding.You'll be updated through the Desktop Central's Monthly  Newsletter when this feature is released.Regards, ----- R. Romanus Prabhu Technical Account Manager Device...

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Re : Set photo screensaver

Hi irwan.sarjiLet me check the feasibility on this and update you.Appreciate your understanding.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct...

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Re : Installing the Agent on an external Client

Hi eccogoMy apologies for the delayed response.How can I install the Agents on clients which are not in my network? If you are referring about the WAN network.  You can create a Remote Office in...

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Re : User administration DC8 -Role

Hi SebastijanI appreciate your patience.I need define role which will see configurations (role can't delete configurations or create new one) but can deploy configurations on target. I had a discussion...

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Report on File or File Extensions

Is it possible to report on the existence of a specific file on a machine or a particular type of file?  I have several scenarios in mind, one would be to report on the existence of a log file that is...

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Re : Configuration template - turn off autoupdate for Adobe Flash

Hi ewikstromAppreciate your patience.My development team folks have provided a quick solution for this.  Please find the attached script to Disable Adobe Flash update.   You can deploy this using...

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Re : Report on File or File Extensions

Hi kaddie2190I appreciate your ideas.Currently, Desktop Central doesn't support in finding the existence of specific files on a machine. (Except certain areas like software deployment and custom script...

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Re : Changing wallpaper permanently

Hi irwan.sarjiMy apologies for the delayed update.Please check whether you have provided network patch for the wallpaper location.  This might have caused the issue.  You can upload the Wallpaper so...

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Re : Set photo screensaver

Hi irwan.sarjiThe photo location of the Photo screensaver cannot be changed as the path is encrypted.Alternatively , you can place the company logo in your "my pictures" for all client machines.Another...

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Unable to post a new ticket

Hi, I am suddenly unable to post a request after having done so for many months, all my technicians can but not me so can anyone shine some light? I have 2 machines with the same issue both running...

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Re : Configuration template - turn off autoupdate for Adobe Flash

Hi Romanus,Thank you for your quick response and your team's assistance. From the deployment results, it appears to have worked. I'm sure others would be glad to see this in the configuration templates...

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Re : Configuration template - turn off autoupdate for Adobe Flash

Appreciate your update Ed.Thanks.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) |...

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Re : Unable to post a new ticket

Hi Cato NickAppreciate your post.Are you referring about Desktop Central, request raised from Desktop Central Agent Tray icon?  Or is it about the Servicedesk Plus request.  A screenshot and the server...

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Re : set multiple home page in desktopcentral

Can you be a little more precise in how to deploy it?  Regards,TJ Havens

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Re : Desktop Central Feature Request - email on completion of configuration

Where does one subscibe to Desktop Central's Monthly  Newsletter?

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Re : set multiple home page in desktopcentral

Hi HavensThanks for the post.Which one you need it for? so that accordingly i can get details.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct...

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Re : Desktop Central Feature Request - email on completion of configuration

HI scrolladminThanks for asking.You can send a mail to desktopcentral-support@manageengine.com to get subscribed to monthly Newsletter.  If you are a purchased customer, your details would be...

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Re : set multiple home page in desktopcentral

Im trying to set it up for IE. When you say edit registry? On which machine do I do that? Or is the script that edits the registry of each client machine? And can you give me a step by step on setting...

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