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Re : Adding Services Under Configuration

I have uploaded the logs and created a support ticket.Thank you

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set multiple home page in desktopcentral

Hi,I want to set multiple home page for my users in domain with IE, Chrome and firefox.Could you please tell me how can I do it? Best regards,

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Re : Adding Services Under Configuration

Hi bourne_nolongerGreetings.Just a quick follow-up on the status to update for others to benefit.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct...

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Re : Adding Services Under Configuration

Hello,I have not received any news from support on this matter.I received an initial email on the 10th and nothing since then so I can only assume the logs are stillbeing looked at.Thank you,Cheers

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Re : Adding Services Under Configuration

Hi bourne_nolongerThanks for the update.We had customers with Samba type of domain however, i don't remember any such scenario.  Can i have a quick web session to the setup to understand and offer any...

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Feature Condition in MSI maintenance mode

Hi, I have a scenario wherein i have say 5 features in MSI (say A,B,C,D,E). First user installs say only two features (A,B) and finishes the installation, now after few days he want to install one...

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Re : Feature Condition in MSI maintenance mode

Hi GuestI appreciate your post.Usually, the vendor would provide a MSP file so that it can be used to install packages like this.  Please let me have any such MST files you may have.  Alternatively, If...

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Changing wallpaper permanently

Hi,I managed to change the wallpaper for all the users using User Configuration. However, if the user logs in out of network the wallpaper appears blank. Is there a way to fix this? Thanks. *sorry...

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Set photo screensaver

Hi,I could not find the configuration to set the photo screensaver with directed to a specific folder. If it was directed to My Pictures, the screensaver would appear all the user's pictures instead of...

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Re : Changing wallpaper permanently

Could you please let us know which Product this scenario is related to.MaljeevSDP Support - FAQServiceDesk Plus - Help Desk Software of your Choice

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Re : Desktop Central Feature Request - email on completion of configuration

Hi Romanus,I have another scenario where this would prove to be invaluable - hopefully this will enable this feature to be escalated into the product.I have to deploy some very large software...

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Configuration template - turn off autoupdate for Adobe Flash

Hello,I already use the configuration templates to turn off autoupdate of Adobe Acrobat and Java. Could you provide a similar template for Adobe Flash (ActiveX and non-IE)?

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User administration DC8 -Role

Hello,i have one problem with defining roles for user. In User Administration i created new Role: Service_Desk and on Configuration module i gave permission Read Only.In that case my SD technician can...

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Re : Changing wallpaper permanently

Hi, I am using Desktop central version 8. What i want to do is whoever logs in to that pc offline or online will get that specific wallpaper.Thanks. 

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Re : Changing wallpaper permanently

Hi irwan.sarjiThanks for the post.Since the Wallpaper is a User Configurations, you can assign it differently for different users, so that there desktop would change according to the assignment.Trust...

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Re : User administration DC8 -Role

Hi spapesAppreciate your post.Let me quickly check the scenario and update you.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408...

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Re : Configuration template - turn off autoupdate for Adobe Flash

Hi ewikstromThanks for the update.Let me check the same with the team and update you.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support :...

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Re : Desktop Central Feature Request - email on completion of configuration

Hi DeanAppreciate your post.I understand and appreciate your scenario. The Good news is the Development team has taken this into the priority list.  Though i cannot commit any time frame at this time,...

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Re : Desktop Central Feature Request - email on completion of configuration

Hi Romanus,Thanks very much :)Regards,Dean

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shared network printer not detecting while browsing

I have added an IP printer in one PC and shared it. But it is not getting detected while browsing for printers, however some other printers are detecting. If I add the path manually, it is giving me an...

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