Hi Cato Nick
Appreciate your post.
Are you referring about Desktop Central, request raised from Desktop Central Agent Tray icon? Or is it about the Servicedesk Plus request.
A screenshot and the server side logs would help me to assist you better. You can send the logs using the URL given below
http://logs.desktopcentral.com
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Device and Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
Appreciate your post.
Are you referring about Desktop Central, request raised from Desktop Central Agent Tray icon? Or is it about the Servicedesk Plus request.
A screenshot and the server side logs would help me to assist you better. You can send the logs using the URL given below
http://logs.desktopcentral.com
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Device and Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --