Re : Rebranding Agent Icon
Whatever happened with this? I'm running the latest version, which allows you to upload an Agent icon, but nothing changes, even if you reinstall the Agent. Also, the KB below says it's not possible...
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Re : Rebranding Agent Icon
Hi Michael, Thanks for your post. Yes, it is technically possible to rebrand the agent icon, but we didn't change it for our own reasons. When we remote in to your setup (Customers) setup for...
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Re : PostgreSQL not running
Hi Pieter,Thanks for your followup,It has been escalated to the DB team and they are working on it, however you shall be updated on your ticket by early next week, hence kindly bear with me until...
View ArticleRe : Rebranding Agent Icon
It clarifies what I already had fine, but it's a lousy answer in my opinion. I think a corporate branded icon gives more peace of mind to users which is a stronger justification than your support...
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Re : Rebranding Agent Icon
Hi Michael,Appreciate your feedback and inputs for re-branding the Agent icon. We will forward the same to our developers for consideration. Currently only logo can be modified using Admin >...
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Re : Placing an icon on user dsktop when its read only
Hi Stephen Fowles, Apologies for the delayed response. Let me have a quick discussion on this and update you at the earliest. Regards,-----Saranraj KumarTechnical ConsultantDesktop and Mobile Device...
View ArticleIs anyone experiencing issue with updating the offline patch DB process
We've implemented Desktop Central 10 on server 2008 Std R2 in a standalone network. We are experiencing the same issue. Little to no problems with previous application version in same scenario."I have...
View ArticleRe : Is anyone experiencing issue with updating the offline patch DB process
Hello Marcos,First, let me apologies for the inconvenience caused.Could you contact the support using the below form to check this...
View ArticleCan I block windows 10 apps with DC?
Hello.Is possible block the apps downloaded form windows store with Desktop Central, only for windows 10 clients.Thank you.Wilson C.
View ArticleDesktop central issue
Dear Support if you guys not offering any support on phone please stop publishing it and remove from IVR . I try to call so many times No one ever pick up the phone always go on message and left...
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Re : Desktop central issue
Hi Neeraj,Thanks for your Post,I Sincerely Apologize for the inconvenience caused. I understand you have an Agent relevant issue, which is already assisted by my colleague on ticket Id: 144486 and...
View ArticleWAN Agent
I am having some trouble pushing out through DC the WAN agent for our mobile laptops in the field. Is there a certain port that needs to be opened on our firewall for this to work?Thank youDarren Moffatt
View ArticleRe : WAN Agent
Hi Darren Moffatt,Thank you for contacting support. WAN agents cannot be remotely installed if the mobile laptops are connected just through the internet. In the above case, please download the...
View ArticleExecuting Scripts Via Configuration or Software Deployment
I've had issues with a configuration script that is no longer working. It could have been due to the upgrade to version 10 of DC or a UAC group policy.Computer Configuration/Policies/Windows...
View ArticleSelf-Service Portal - Uninstall Option
Can you please add an uninstall option to the Self Service Portal on Agent PCs? Seems likely that users may change their mind, change projects, stop using a commercial app (automatically freeing a...
View ArticleRe : Executing Scripts Via Configuration or Software Deployment
Hello Euphrate s Greene,Greetings.The reported access denied error happening at time of accessing the Network. This issue can be resolved by providing the everyone permission to Network share or you...
View ArticleRe : Can I block windows 10 apps with DC?
Hello Wilson C,Greetings.As of now, Desktop Central is do not have out of box option to disable the store apps. I've requested team to add this requirement in the product road map.Do let me know if you...
View ArticleRe : Executing Scripts Via Configuration or Software Deployment
Are you referring to the share permissions or the NTFS security permissions? The share permissions are currently set up everyone permissions.
View ArticleRe : Executing Scripts Via Configuration or Software Deployment
Hello Euphrate s Greene,As per the shared details, you are getting the access denied at the time of accessing the files from source directory. Could you try the http option available in Software...
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