Re : Desktop central issue

Hi Neeraj,

Thanks for your Post,

I Sincerely Apologize for the inconvenience caused.

I understand you have an Agent relevant issue, which is already assisted by my colleague on ticket Id: 144486 and would be glad to extend the support to attain the resolution at earliest. So please reply to that ticket with relevant details for resolution.

Once again Apologize for the delay in response, since we had a severe cyclonic storm on [12-Dec-2016] which disabled all services and now we are restoring our communication and networks gradually.

Please visit this blog for more detail: https://www.zoho.com/pinned/blog/zoho-customer-support-is-slow.html

Appreciate your cooperation,