Hello Marcos,
First, let me apologies for the inconvenience caused.
Could you contact the support using the below form to check this issue?.
Regards,
-----
Dinesh Babu J
Sr. Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management | SCCM Third Party Patch Management ]
**'New ticket' for 'new request' would help us to serve you better.
