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Re : Rebuilt Server (new hardware) Seen as "down" in DTC

Hi cfburns , Thank you for contacting support. Since there was a major hardware change the system should have been flagged as Image to avoid any possible duplicate communications. Unique ID is...

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Re : Telecommuting staff monitoring and services with DC professional

Hi Gretchen, Thank you for the reply. Please find my answers below : Can we still use the WAN pathing to a distribution server set in the DMZ?  If this is possible, then how often does the distribution...

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remove domain users from Local Admin group on Computers (with DC

Hi Is it possible to remove domain users from Local Admin group on Computers (with DC)?

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Re : remove domain users from Local Admin group on Computers (with DC

Hi Carlos Bernardo, Appreciate your Forum Post. We don't have direct configuration to remove the domain user from Local Admin Group. But, you can achieve this using a script to remove the user. You can...

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Re : remove domain users from Local Admin group on Computers (with DC

Would be useful too! Dmitry

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Re : remove domain users from Local Admin group on Computers (with DC

I was able to do this with out a script.  What I did was in configuration used the template group management.  Then modify group. The group name would be administrator (or what ever group you want to...

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Re : remove domain users from Local Admin group on Computers (with DC

Hi Thanks for all te answers. One more question, Is it possible to extract a list of all Local Admin on Computers (with DC)? Thanks

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Re : remove domain users from Local Admin group on Computers (with DC

Hello Carlos, Yes, you can generate the Report on local user accounts at Reports-->Inventory Reports-->Local Group Members. Looking forward to assist you, -----Dinesh Babu JSr.Technical...

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Re : remove domain users from Local Admin group on Computers (with DC

Thanks for your answer

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Desktop Central Setup

Hello All, Sorry for being such a newb, but I was wondering if someone could point me to some instructions on setting up the Desktop Central Client etc?  I'm told that I could potentially setup the...

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Re : Desktop Central Setup

Hi Joshua Gourgues, Appreciate your forum Post. Yes, you can manage different customers network and computers in WAN from Desktop Central MSP version from single console. You need to add the customer...

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Re : Desktop Central port use (Patching, Remote Controle, Remote File Sharing)

Hi Stefan, Sorry for delay in responding to your post. As you would have noticed recently we have introduced HTML viewer under Remote Control feature. For this action, 2 additional ports i.e Ports 8081...

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Re : Desktop Central port use (Patching, Remote Controle, Remote File Sharing)

Thank you for your response. Yes, I have notice the chance. It is nice to see that it is captured. What I'm still wondering is, I only accepted the specific ports listed above. For what and why does...

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Re : Desktop Central port use (Patching, Remote Controle, Remote File Sharing)

Hi Stefan, 8081 is the default Gateway port used when HTML5 viewer is selected hence that needs to be opened.  Let me know if you need further clarification. NOTE: Due to heavy rains and flood...

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Agent Popup

Is it possible to set the progress bar to actually be representative of the current action. eg if downloading a file show the actual status of the download. At the moment it just keeps cycling through...

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Re : Desktop Central Setup

All of the instruction I see online seem to need a "local server" at each site in order to manage the clients from the Web Console remotely. Is that a necessity or is there an online portal I can use...

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Re : Agent Popup

Hi Andrew, Appreciate your forum post. In the Deployment Policy, you have an option to set the Notification for the User about the deployment. You can edit the message as you wish and deploy it. This...

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Re : Agent Popup

Hi Naveen, I believe this is not what Andrew was looking for: 1. Progress bar: The bar in user notifications only "circles" as long as the installation takes. It is not a "progress" bar, because the...

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Re : Desktop Central Setup

Hi Joshua, Appreciate your forum Post. You need to have a Desktop Central server installed on any machine in Local to manage the computers in LAN and WAN. It is not required you need to install the...

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Re : Agent Popup

Hi Stefan Those are exactly what I was asking/suggesting but put a lot better. I want to make the end user experience as simple as possible and provide as much information so that they know whether the...

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