Re : Configuration error
Hi Eddy, Thanks for your post, Please raise a support ticket[desktopcentral-support@manageengine.com ] sharing the configuration name with agent logs from the reported client machine for further...
View ArticleMigrating Desktop Central
postmaster.pid still found in the folder and it is not going away so I cannot copy the folder to the new server.
View ArticleRe : Migrating Desktop Central
Hi Joe1111115504930, Greetings from DesktopCentral Support team. Please send us the complete DesktopCentral Server logs as explained below for further investigation. Instructions : Desktop Central...
View ArticleYour Trial Period has Ended since patch 91058
I'm running the free edition of Desktop Central and since installing patch 91058 I'm now unable to access the admin page and if I click License I see an error: ' Your Trial Period has Ended / Your...
View ArticleRe : Your Trial Period has Ended since patch 91058
Hi Stephen Fowles, Greetings from DesktopCentral support team. Please provide us the complete DesktopCentral Server logs to analyze this further. Instructions : Desktop Central Server Logs From the...
View ArticleTrying to Add Network Shared Printer Configuration
I have been trying to add a shared network configuration and it appears that the Desktop Central server is not seeing most of the print queues that are published in the network. Is there a way to...
View ArticleConfiguration Deployment Status
It would be fantastic if a feature could be added so that in the configuration summary/execution status window a new state could be added and additional information. As it stands now, when I deploy a...
View ArticleRe : Trying to Add Network Shared Printer Configuration
Hello, Greetings. Are you able to access the shared network printer details in Devices and Printers from Desktop Central server installed machine?. As a workaround to this issue, please type the share...
View ArticleRe : Configuration Deployment Status
Hi Keith, Appreciate your interest in Desktop Central, Thanks for raising the request, It has been given to my "Configurations" team to check its feasibility of showing the progress status on UI till...
View ArticleRe : Trying to Add Network Shared Printer Configuration
Hi, Yes, when I log on to the desktop central server, I am able to see all of the printers on the network and all of the printers have been installed with a driver on the desktop central server. -Joe
View ArticleRe : Trying to Add Network Shared Printer Configuration
Hello Joe, In this case, I'll need to analyze this issue via online troubleshooting session. Please contact the support via e-mail at desktopcentral-support@manageengine.com with reference to this...
View ArticleRe : Configuration Deployment Status
hi, I logged this similar request with you in January 2013. Ref 13670806 with respect to the display of jobs which have started but don't show as such. Response received was as follows: Until the first...
View ArticleRe : Your Trial Period has Ended since patch 91058
Hi Stephen Fowles, Thanks for the update. We have received the logs and the Request ID is 14991100 It is currently investigate by support engineer : Jaikishan who will get in touch with you at the...
View ArticleRe : Configuration Deployment Status
Hi Dean, Thanks for your post, If one or more targets are set in a configuration and if the first target is under installation process then it shows as "Ready to Execute" then it moves to "In Progress"...
View ArticleRe : Configuration Deployment Status
Hi, yes I know how this works. What I asked for in my feature request in 2013, was some notification (the same as Keith) that the config has started to apply. When it starts processing the first part...
View ArticleRe : Configuration Deployment Status
Hi Dean, Thanks for your post, We have started working on this scenario and please find the show case how its going to be done. If a patch configuration is deployed to a machine with 10 missing...
View ArticleRe : Configuration Deployment Status
That's perfect, let's us know that the configuration is working because the agent has grabbed it and is processing it.
View ArticleHow to debug "Replication cycle finished with some failures"
Hi We have very often problems with Remote Office sync "Replication cycle finished with some failures" Reason usually "broken" configuration We need to delete config one by one to find where is a...
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