Hello,
Greetings.
Are you able to access the shared network printer details in
Devices and Printers from Desktop Central server installed machine?.
As a workaround to this issue, please type the share path manually
and update me the status.
Looking forward to assist you,
-----
Dinesh Babu J
Sr.Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
Desktop Central | MSP | OS Deployment | Mobile Device Management ]
**'New ticket' for 'new request' would help us to serve you better