Re : Configuration error

Hi Eddy,

Thanks for your post,

Please raise a support ticket[desktopcentral-support@manageengine.com ] sharing the configuration name with agent logs from the reported client machine for further assistance, refer the agent log path and upload ink below:

Instructions : Desktop Central Agent Logs

 

From the client machine navigate to ,

 

<Installed_Directory>\DesktopCentral_Agent\Logs

 

Example : C:\Program Files\DesktopCentral_Agent\Logs

 

Compress the Logs folder and upload it to the link :http://bonitas2.zohocorp.com/

Note: Please mention the Forum Number in the "Reason for File upload".

Thanks for your cooperation,

Regards,
-----
Leonard.J
Technical Consultant
Desktop and Mobile Device Management Solution
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