Re : Problem with Client Mac
Done...Hi Ljbarba, Your file has been uploaded successfully to our server and also an email has been sent to msp-desktopcentral-support@manageengine.com Your uploaded file(s) list :...
View ArticleRe : User Configuration - Deploy shortcut
HI spapesGreetings from Desktop Central Technical Support Team.My apologies for the delayed response. In your configuration deployment page, you can leverage the Step 4 : Execution settings which is...
View ArticleRe : Problem with deploying on Win7/8 configuration. Access denied
Hi SebastijanGreetings.Just a quick follow up on the reported case. Any update on this is appreciated.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution...
View ArticleRe : Problem with Client Mac
Hi klonicoThanks for the File upload.The logs have been received by Desktop Central Support Team. You would receive an update shortly.Regards, ----- R. Romanus Prabhu Technical Account Manager Device...
View ArticleMove computers remote office
we have reorganized allwe have reorganized all remote offices.If the computer is on, the change is ok, but if the computers is off can not be done this change.....You may automatically move when you...
View ArticleRe : Move computers remote office
Hi klonicoThanks for the post.I couldn't get the exact point which you are trying to strike here? May be a screen shot can help me to understand better. My apologies for the inconvenience.Regards,...
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Re : Move computers remote office
Yes, sorry....I have many "Remote Offices" but I want to delete all and leaving only one called "All computers".I can only move the computers when they are "online", or there is a possibility to move...
View ArticleSerial Number in Macintosh
We have add our Mac lately in Desktop Central.At Intel, the service tag field, is the machine serial and serial number field is the serial of operating System.but, in Macinthosh the service tag is...
View ArticleRe : Move computers remote office
Hi klonicoMy apologies for the delay.The movement of computers from the console is supported only when they are online. However, you should be able to move it based on the IP scope. You can define...
View ArticleRe : Serial Number in Macintosh
Hi klonicoThanks for posting this.Yes, it seems to be an issue. Development team would be handling this in subsequent Hotfix releases. Regards, ----- R. Romanus Prabhu Technical Account Manager...
View ArticleAdding Services Under Configuration
Hi,Under Configuration > Add Configuration > Computer Configuration > ServicesI was trying to add some new services that are not available by default.Beside "Service Name" there is the...
View ArticleDeploying HOSTS files
I am wanting to push down an updated HOSTS file to our remote site computers. What would be the easiest way to achieve this? I've had no issues deploying other software and patches to these computers...
View ArticleRe : Deploying HOSTS files
I have personally never attempted to touch this file so I can't say for certain.You could do a simple batch script with a series of echo's with a redirect and append (>>) that point to the HOSTS...
View ArticleRe : Deploying HOSTS files
Hi bourne_nolongerI appreciate your suggestions on the requirement.Hi shockadieselDid you gave a try with the File Folder operation? This can copy a file to the client computers from network share or...
View ArticleRe : Adding Services Under Configuration
Hi bourne_nolongerAppreciate your post.This 'No Computer Available' should be about the reach-ability of the computers from the Desktop Central Server installed machine. Can you please check whether...
View ArticleRe : Deploying HOSTS files
The File Folder operation seemed to work perfectly. Thanks for your help!
View ArticleRe : Adding Services Under Configuration
Hi Romanus,Thanks for your reply.I should have provided some information about the Server I apologize.Desktop Central Server is installed on a Windows Server 2012 machine.It is joined to our...
View ArticleRe : Move computers remote office
Appreciate your update.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) | 0800 028 6590...
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