Schedule Reboot
Hi GuysMy apology if there's already a post about this, i want to setup a schedule system reboot, is it possible to do so through manageengine.What is the requirement for it to work, the agent is...
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Re : Functionality of Custom Group
Hi Dimitry, Thank you for your post in our forums. From your issue description, I could see that you have created a dynamic custom group with a criteria (software name) however you are searching with...
View ArticleHanding of Missed Deployment while using APD
recently we started testing Desktop Central to replace our patch deployment solution (WSUS junk) and after setting up 2 groups (Monday and Friday) for nightly updates I've seen that 2 people whose PC's...
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Re : Schedule Reboot
Hi BeverleySeche, Thank you for your post in our forums. Desktop Central has the ability to schedule the system reboot. Kindly navigate to Tools -> Remote Shutdown -> Schedule Shutdown to...
View ArticleChat window time-out
Is there a way to edit the amount of time in a chat window before it times out? We the technicians would like to chat to each other throughout the day without having the chat window timing out. Thanks,...
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Re : Chat window time-out
Hello Josh,Greetings.As of now, setting up a time out value for Chat is unavailable. I've requested team to add this requirement in the product road map.Regards,-----Dinesh Babu JSr. Technical...
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Re : Handing of Missed Deployment while using APD
Hello PeterG,Greetings.By default, APD task will deploy the Patches during the next deployment Window i.e if machines not patches by Monday early morning then it will be patched by Friday morning. If...
View ArticleRe : Functionality of Custom Group
Shame on me, did not seeThanks for information!Dmitry
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Re : Functionality of Custom Group
Hello Dmitry,You are welcome.Regards,-----Dinesh Babu JSr. Technical Consultant Desktop and Mobile Device Management SolutionDirect Support : +1 408 916 9886Toll Free: +1 888 720 9500 (US) | 0800 028...
View ArticleHow to create a shortcut to a network share on a user's desktop?
I would like to create a shortcut to a network share on a user's desktop. For example, like the "Shortcut" under Configurations tab>Windows, but instead of pointing to an app. It must point to...
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Re : How to create a shortcut to a network share on a user's desktop?
Hey Max,You can go to Configuration>Shortcut (for user) then apply all the settings you need. Hope that helps, good luck
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Re : How to create a shortcut to a network share on a user's desktop?
Hello Max,Greetings.You can use the Shortcut configuration to create a shortcut to Network Share.. You will just need to provide the Network Share path in Target Application.Trust the above information...
View ArticleCannot delete old software packages
Error message is: Package cannot be deleted. It is used in the following configuration : "XXXXXXXXXXXXXXXX"Problem is that we cannot find this "XXXXXXXXXXXX" configuration anywhere anymore and it's...
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Re : Cannot delete old software packages
Hi,Appreciate your forum post.To analyze this issue further, I would require complete server logs for the Desktop Central MSP along with the software package you are trying to delete to check...
View ArticleManual Device Inventory Scan
Frist of all, please do not give me the usual Send in Logs answer right away. Does anyone know how I can manually trigger a Desktop Central Asset Inventory from a system without using Desktop Central...
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Re : Manual Device Inventory Scan
Hello Junior,Greetings.Desktop Central scan the machines in the following event:Any Hardware and Software changes is detectedScheduled inventory scan From your post, I can understand that you wish to...
View ArticleDesktop Installation
i download desktop central now when i run the setup it say 100 mb free space required and i have more than this space is free but not installing.
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Re : Desktop Installation
Hi MK,Appreciate your forum post.To analyze on this issue I would require the exe for which you are trying the install and the screen shot of the error along with the free space available on the...
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Re : Cannot delete old software packages
Hi,Appreciate your update.Yes, we already got the ticket number and checking on this issue. For any further update, will update you on the same ticket to resolve this issue.Appreciate your...
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