Re : How to remove empty workgroups from Branch Office list
Ashok, This works for a specific Workgroup and I see several that I can use this for but I saw no selection for a specific workgroup in a specific branch office. For example, Branch office is –...
View ArticleDesktop Central reporting wrong DNS servers
When doing as asset scan or a custom report looking for the DNS setting of machines Desktop Central is reporting old DNS addresses that are no longer in use. Checking these machines they have either...
View ArticleRe : Desktop Central reporting wrong DNS servers
Hi nshriver 109, Thank you for your post in our forums. I am afraid this issue needs proper analysis to give you proper solution. Hence please send the logs from the client machine where you got the...
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Re : How to remove empty workgroups from Branch Office list
Hi Mike, Thanks for the details. Please let me know your current DesktopCentral Server build number for further discussion. Regards, -----AshokTechnical Consultant Desktop and Device Management...
View ArticleRe : How to remove empty workgroups from Branch Office list
Ashtok, DC build info: Desktop Central ComponentVersion Details Desktop Central Server9.0.0.23 Desktop Central Windows Agent9.0.23.W Desktop Central Mac Agent9.0.23.M MDM Android Agent9.0.22.A MDM SAFE...
View ArticleRe : What is the recommended procedure to update outdated/vulnerable Desktop...
Hi Jritchie, Thank you for checking the update. As I stated in my earlier response, this involves the complete DB structure change hence the task will be initiated after proper analysis and approval...
View ArticleRe : What is the recommended procedure to update outdated/vulnerable Desktop...
Your earlier response was a month ago. It seems reasonable to me to expect a more significant update on a critical security vulnerability for systems that face the outside world. Also, no database...
View ArticleRe : What is the recommended procedure to update outdated/vulnerable Desktop...
I completely agree. I really did expect more from a company who commercially sells software to patch vulnerable systems. I just installed patch 87. Prior to installing it, I deleted libeay32.dll,...
View ArticleRe : What is the recommended procedure to update outdated/vulnerable Desktop...
Hi jritchie, Apologies for taking much time on this. I have shared your feedback to our development team on this and I will keep you posted the update at the earliest. By the way, We already have...
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Re : How to remove empty workgroups from Branch Office list
Hi Mike, After further testing looks like the information is retained though computers are removed from the specific group. We will handle this in the future. As of now if this is an immediate...
View ArticleAdobe Reader XI Upgrade
Ladies and Gentlemen, I was trying to upgrade the computers to Adobe Reader XI, but only on the computers that currently have a version of Adobe Reader. I tried adding a pre-deployment activity, in...
View ArticleRe : Adobe Reader XI Upgrade
Hi Raul, Thank you for your post on software deployment module. I understand that you are looking to uninstall all the versions of Adobe Reader and install the latest version. We do have a script...
View ArticleRe : Adobe Reader XI Upgrade
Hi, We use a custom report to identify all PCs running software with software name like "Reader" and software version not equal to 'xx' (eg 11.0.10 for Adobe Reader) Tweak the filter as necessary to...
View ArticleRe : Adobe Reader XI Upgrade
Hi Dean, Thank you for your response. I appreciate your efforts in finding the machines however the script which I sent can be deployed on any machine to remove any version of Adobe reader and...
View ArticleRe : Adobe Reader XI Upgrade
Hi Saranraj, Sorry I must have misread - I didn't see that he was trying to remove all versions of Reader - just find the PCs which needed to be upgraded in the first instance. I can see that your...
View ArticleRe : Adobe Reader XI Upgrade
Hi Dean, Appreciate your response. Actually when he started the post, he mentioned as he wants to upgrade the Adobe reader application hence I suggested him to remove all the old versions using the...
View ArticleRe : What is the recommended procedure to update outdated/vulnerable Desktop...
I already posted what I got from support to fix POODLE in this thread. It still escapes me why you don't make that more public and are leaning towards forcing everyone to contact support. I just...
View ArticleView patch jobs or configurations from other technicians
We have a technician that has configured and running a patch job. Other technicians who are logged in are not able to view the patch job(s) or view the status of running patch jobs. We are looking...
View ArticleRe : View patch jobs or configurations from other technicians
Hi Jason, Thank you for your post in our forums. The main objective of role based administration is to restrict the view of the technicians on certain modules. In order to view the configurations on...
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