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Re : What is the recommended procedure to update outdated/vulnerable Desktop Central components?

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Your earlier response was a month ago. It seems reasonable to me to expect a more significant update on a critical security vulnerability for systems that face the outside world. Also, no database structure changes should be required in upgrading OpenSSL or dealing with POODLE. A response like this causes a reduction in confidence in ManageEngine's ability to appropriately handle significant security issues.

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