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Re : Automatic Warranty Scan for HP Computers

Thanks Romanus, I've uploaded the logs as requested.

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Re : Automatic Warranty Scan for HP Computers

Hi karlrobyThanks for the logs.The logs show that the product number was updated.  Can we have a quick web session now to check and handle this immediately?  We can post the result once it is done.You...

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Re : How to change port used by agent?

Hi CoryJust a quick follow up.You can let the support team to know about your convenient date/time to call and assist you on this.Regards, ----- R. Romanus Prabhu Technical Account Manager Desktop...

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Re : configure policy to change the DNS Address from Manually to Automatically

Hi brilliantI appreciate your post.Currently it is not supported as a out of the box feature in Desktop Central.  However, i've forwarded this to my development team as a feature request.  It would be...

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Re : Standard Desktop Background / Wallpaper

Hi eetwiz Just to simplify the understanding (write value) HKEY_CURRENT_USERControl Panel\DesktopWallpaperStyle0HKEY_CURRENT_USERControl Panel\DesktopWallpaperC:\Program Files\Desktop Images\SVM...

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Re : Standard Desktop Background / Wallpaper

So it appears that both XP & Windows 7 desktop background registry edits are both in Control Panel\Desktop, correct? The HKEY_CURRENT_USER software\microsoft\windows\currentversion\policies\system...

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Re : configure policy to change the DNS Address from Manually to Automatically

Thank you so muchI will appreciate if you guide me any other solution

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Re : configure policy to change the DNS Address from Manually to Automatically

We used WMI scripts to perform the same on a number of remote servers in a batch when we had a DNS server die and wanted to change one of the IP addresses used on many servers. We rebuilt a new server...

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Desktop Central Firewall Configuration

Hello!I have created some configuration for deployment on the firewall configuration of DC and i have added some port and their description, but a have a inconvenient I need to change the description...

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Re : Desktop Central Firewall Configuration

Hi camayaI appreciate your post and the real-time requirement.Currently it can neither edited nor deleted.  Let me check with the development team on the feasibility of deleting this so that you can...

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Re : Desktop Central MSP move from one server to another

Hi Romanus,Thanks for support.we have moved the server successfully as per given process.Thanks Again.RegardsTejvir

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Re : Desktop Central MSP move from one server to another

Hi Team,We have moved the Desktop central MSP server from old server (windows 2003 R2 Std) to new server (Windows 2008 Ent.). But after the migration I am having issues with the vulnerability database...

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Re : Desktop Central MSP move from one server to another

Hi TejvirI appreciate your update.Can you please ensure the proxy and port which you have configured in Desktop Central is correct and reachable?  If the problem persists please send me the Desktop...

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Group Exclusion when deployment is targeted to a Group

I want to deploy software via a configuration based on group membership of the target computer. However I want to exclude certain computers if they are also members of another group. For...

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Re : Group Exclusion when deployment is targeted to a Group

Hi karlrobyThanks for the detailed explanation and post.In the initial testing it looks like there should be some issue.  Let me forward this to the development team and confirm you shortly.Regards,...

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Migration DC8 on another IP adress what with Agents.

When i installed DC8 and create first DC agent -my mistake was that i puted IP adress in agent to communicate with server now i know that i had put HOSTNAME for server now i wouldn't have that...

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Re : Migration DC8 on another IP adress what with Agents.

Hi SebastinjanThanks for the post.Desktop Central has the concept of primary and secondary contact details. So if the primary contact is not reachable it would try the secondary.  However, in your case...

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Re : Migration DC8 on another IP adress what with Agents.

Hi SebastinjanJust a quick follow up on the logs requested to suggest you the correct details.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct...

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Desktop Central Feature Request - email on completion of configuration

Dear Support,I have asked this by email (a few months ago) and tohught I would ask again here to see what everyone else thinks.When you create an automated patch deployment you have the option for it...

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Add archive option to configurations

Dear Support,In list of configurations, would it be possible to add an "archive" option? Currently there is "global view" and "my view" - it would be good to have an option to archive them, and then...

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