Re : admin denied access to configure in desktop management engine

July 31, 2017, 8:59 pm

≫ Next: Re : Desktop Central MSP Public FQDN no NAT Local DNS Pointer

≪ Previous: Re : Desktop Central MSP Public FQDN no NAT Local DNS Pointer

Hi Stormtropper,

Thank you for your post in our forums.

The administrator will have rights to access all the modules. If you logged in as administrator, you should have seen all the modules.

Do you have any other account that could access all the modules? If yes, kindly login with that account and navigate to admin -> User administration and check the privilege given to this particular user.

Regards,

-----

Saranraj K

Technical Consultant

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

**'New ticket' for 'New Request' would help us to serve you better.

↧

Re : Desktop Central MSP Public FQDN no NAT Local DNS Pointer

August 1, 2017, 7:11 pm

≫ Next: Re : Run script or launch application per computer as a Domain\user.

≪ Previous: Re : admin denied access to configure in desktop management engine

Thanks for the reply, I will go ahead and setup the nat.

↧

Re : Run script or launch application per computer as a Domain\user.

August 3, 2017, 7:54 am

≫ Next: Re : Run script or launch application per computer as a Domain\user.

≪ Previous: Re : Desktop Central MSP Public FQDN no NAT Local DNS Pointer

I am still unsuccessful with running Certain batch files or powershell script with enough permissions to run correctly.

The Batch file / Scripts in question need access to domain resources and full access to the workstation.

I have tried Custom Scripts, Launch, or Install as MSIEXEC.

After testing and testing and testing, it comes down to this.

The system account that has full access on the PC but little access to Domain resources Shares / Active Directory and etc. So the system account runs into issues accessing network / Domain resources.

If I specify a Runas User, that has full privileges on the Domain and Full privileges on the workstations. UAC causes issues and the Batch / Script does not get enough permissions on the Workstation.

If I disable UAC then everything works as it should using a Domain Admin account. Obviously disabling UAC is not a solution.

Nor is giving the local system account access to everything on the Domain feasible.

Sadly this all works with "Desktop Authority" perfectly, we have been trying to replace "Desktop Authority" for over a year now and we just keep running into issues with certain configurations.

I have tried running the batch / scripts from the "Install MSIExec" configuration but still run into the same issues.

Steven

↧

Re : Run script or launch application per computer as a Domain\user.

August 3, 2017, 5:20 pm

≫ Next: Re : Configuration Deployment Status

≪ Previous: Re : Run script or launch application per computer as a Domain\user.

Hi Steven,

Thank you for raising your concerns. You have already tried all the options. At this point, my suggestion is to contact our Support team (desktopcentral-support@manageengine.com) with the copy of batch files. We can test it locally and update you the results. Please mention this post as reference.

Appreciate your understanding.

Regards,

-----

Jai Kishan

Sr. Technical Consultant

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

↧

Re : Configuration Deployment Status

August 4, 2017, 10:12 am

≫ Next: Re : Configuration Deployment Status

≪ Previous: Re : Run script or launch application per computer as a Domain\user.

This is in response to the original post. I am new to DC but was also looking for this feature. It's surprising that it is still not available.

↧

Re : Configuration Deployment Status

August 7, 2017, 5:55 pm

≪ Previous: Re : Configuration Deployment Status

Hi Allan,

Thank you for revisiting the post. Yes, the workflow of Configuration status still remains the same. We will announce it if any improvement or enhancement made on this feature

Appreciate your understanding.

Regards,

-----

Jai Kishan

Sr. Technical Consultant

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

↧