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Hide the Desktop Agent for certain machines

Hi There,I know you can hide the agent tray icon for all machines.Is there anyway to hide the agent for only certain machines? We have terminal/Citrix servers where we don't want the users to see the...

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Re : Local users on Windows Servers based on the accounts in User Management

Hi Rene,Thank you for raising the post. Your understanding is partially correct.  You can remotely reset/change password for local user account using 'User Mgmt configurations' from Desktop Central....

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Re : Error on WAN agent

Hi Stefan,Welcome to our Forums!Reported error cannot be concluded with this log print alone. We need lot more information on your setup/infra connectivity along complete Agent side logs, Distribution...

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Re : Visio Pro 2016

Hey kepademus,im trying the same thing now, I saved the MSP file to Visio updates folder and deployed the package without any parameters as you suggested.Unfortunately it sticks at  Execution Status:...

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Add shared Network Printer issue

I am trying to add network shared printer through desktop central, when I browse 'Shared Network Printer Path', I can't see any printer in the list. Should I install desktop central agent on print...

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Re : Self Service Portal Disallow some users

Thank you for your reply.  I'm a little confused though.  There was a solution to this issue offered a while back on the forms that I found while researching....

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Re : Hide the Desktop Agent for certain machines

Hi James,Thank you for the raising the post. As of now, you cannot disable/restrict the Agent tray icon for certain computers alone. It is global settings for all managed computers. You can raise the...

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Re : Visio Pro 2016

Hi Graven, Thanks for your participation in this forum post. I guess you have deployed the package without providing the installation arguments. And that's why the installation gets stuck in,...

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Desktop central - logfile work admin

Hi,Does exist a log file for the work of the admin .I want to see what have my substitutes done in my holidays.RegardsRainer

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Re : Add shared Network Printer issue

Hi Adam, Appreciate your forum post.If the server machine could not discover the printer(OS level), then it may not be listed when browsing it from the configuration. However, You can provide the UNC...

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Re : Desktop central - logfile work admin

Hi Rainer,Thank you for the post. You can get the Technician activity details from Action Log Viewer. Admin > Audit > Action Log Viewer.Regards,-----Jai KishanSr. Technical Consultant Desktop and...

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Re : Self Service Portal Disallow some users

Hi Chris Primes, Appreciate your response. I have cross checked with my development team on this and as you have seen in the other post, you can achieve your requirement by applying shortcut...

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Re : Self Service Portal Disallow some users

Thank you for your help! This worked for me.

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admin denied access to configure in desktop management engine

Hi,I am admin yet i have no rights to configure alerts on the desktop management engine admin page as below; please assist

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Dwesktop Central - windows 10 privacy settings - disbale location

Hi,I want to disable the location setting in privacy settings. It' possible?RegardsRainer

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Domain

Hi,the name our domain is                                          company.cologne the  NETBIOS nmae  (pre-windows 2000 name):      company- colThe Scope of Management is to both domain.For example a...

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Re : Dwesktop Central - windows 10 privacy settings - disbale location

Hi Rainer,Thank you for the post. If you have Registry settings information of any batch file/vb script for required action then you can remotely execute using Configurations module. Configurations tab...

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Re : Domain

Hi RainerThank you for the post. You can manage multiple Domains and add them under Scope of Mgmt respectively, Regarding adding under Define target, it doesn't matter you have to browse and select the...

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Desktop Central MSP Public FQDN no NAT Local DNS Pointer

Do I have to use a NAT on my firewall for Desktop Central MSP. I have ServiceDesk Plus MSP setup on the same server as my Desktop Central MSP " Just Setup Testing". I have a Public FQDM for both and...

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Re : Desktop Central MSP Public FQDN no NAT Local DNS Pointer

Hi BobbyHuckaby, Thank you for your post in our forums. It is important to configure NATing in your firewall for the external machines to reach your DC MSP server which is installed with in your local...

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