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Re : Self Service Portal Disallow some users

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Hi Chris Primes, 

Appreciate your response. 

I have cross checked with my development team on this and as you have seen in the other post, you can achieve your requirement by applying shortcut configuration for specific users. 

You will need to create a shortcut configuration by targeting the dcagenttrayicon.exe with argument -ssp. Please refer the attached screenshot for your understanding. If you have all the 64 bit machine, you can enter the complete path as C:\Program Files (x86)\DesktopCentral_Agent\bin\dcagenttrayicon.exe in the target application box. If you have 64 and 32 bit, kindly enter $programfiles\DesktopCentral_Agent\bin\dcagenttrayicon.exe

Please try this on couple of machines. If this doesn't work, please contact support to get personalized assistance. You can write email to desktopcentral-support@manageengine.com

Regards,
-----
Saranraj K
Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

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