DC Shortcut, "Icon File"
We are trying to learn how to use the "Icon File" feature of the Configuration / shortcut creation. Our customer is requiring a specific icon to be displayed on shortcut creation. The help...
View ArticleRe : Configuration error
Have you found an answer to this? We have the exact same situation.
View ArticleDCConfiguration File Operation (Upload) via HTTP fails with error
During a "File Folder Operation", copy, in a configuration/collection we get error "Error while copying files : The process is not in background processing mode." We have tried multiple paths and with...
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Re : Configuration error
Hi Phil, Thanks for your post, If you have the same issue then please send me the agent logs and reported error screenshot for further analysis, refer the log path and upload link below: Instructions :...
View ArticleEdit Multiple Configurations
Hi,  I Would like to edit multiple configurations at one time. For example: I have Adobe Flash Player 19 ActiveX 19.0.0.185 used in the configuration "basic laptop"  and the configuration...
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Re : Edit Multiple Configurations
Hi Jordi van Oosterbosch, Appreciate your Forum Post. In Software Deployment it is not possible to update the version or configuration automatically when new version is released. However, In patch...
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Re : DC Shortcut, "Icon File"
Hi Phil Ciccone, Apologies for the delayed response. If you wish to specify any icon for the shortcut, you will need to browse the file and import it. If you could explain your requirement as you...
View ArticleRe : DC Shortcut, "Icon File"
There is no browse/import function. This is the root meaning on this problem. There is no way, in the GUI, to browse and import it. Attached is the screen shot. As you can see, there is no function to...
View ArticleRe : DCConfiguration File Operation (Upload) via HTTP fails with error
May I please have an update on this ticket. We uploaded the client logs on 10/16 and sent follow-up screen shots when requested but have not heard anything in some time.
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Re : DCConfiguration File Operation (Upload) via HTTP fails with error
Hi Phil, Thanks for your followup, This request has been updated in support request ID:9409, please refer the content of the mail below. Please be informed that, the reported scenario is known while...
View ArticleRe : DCConfiguration File Operation (Upload) via HTTP fails with error
Thanks for your reply. I will separate the configurations for now to allow it to work. Phil
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Re : DC Shortcut, "Icon File"
Hi Phil Ciccone, Thank you for writing back to us. Please refer the attached screenshot to know what I can see in my local setup. I suspect this could be something related to older versions or...
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Re : DCConfiguration File Operation (Upload) via HTTP fails with error
Hi Phil, Thanks for your response, Sure! Please have separate configurations as of now until we revert with a solution incorporating in our future hotfix. Thanks for your understanding,...
View ArticleRe : DCConfiguration File Operation (Upload) via HTTP fails with error
Leonard, I am sorry but the File folder operation still fails even when the custom script is removed. Please see new screen shot. The error is the same.
View ArticleRe : DC Shortcut, "Icon File"
I have tried 6 browsers, including the latest Chrome, IE11 as well as incognito mode across 4 different PCs, with one of the PCs not even on our same netowork. NONE of them display as your screen shot....
View ArticleRe : DC Shortcut, "Icon File"
Phil I am running 91085 and I see the browse button as Saranraj's screenshot shows, I don't know why it doesn't appear for you. That being said, the browse button only brings up a network location view...
View ArticleRe : DC Shortcut, "Icon File"
Thanks Keith, we figured the same, and in fact, have another bug report open in that the File Copy Operation is also not working for us to send the ICO file to the client. We were hoping the file copy...
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Re : DCConfiguration File Operation (Upload) via HTTP fails with error
Hi Phil, Thanks for your update, Please raise a support request[support@desktopcentral.com] sharing the screenshot with File Folder Configuration name and agent logs from the reported client machine...
View ArticleRe : DCConfiguration File Operation (Upload) via HTTP fails with error
Leonard, I opened a ticket for this on 10/16 via the support with Desktop Central MSP. I have already submitted the client logs and the screen shot requested. You even wrote back to me on this same...
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Re : DCConfiguration File Operation (Upload) via HTTP fails with error
Hi Phil, Apologize for the inconvenience caused, I'm already aware of this case supported in DC-MSP ID:9409, since you've mentioned even after removing the configuration from "Collection" still File...
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