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Re : Move DesktopCentral to another drive letter

Hi GeoffThanks.  I'll wait for you update.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500...

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Configurations fully deploy but status is incorrect

I have been deploying configurations to multiple computers and single computers.  Sometimes the Status will show "Executed", sometimes it shows  "In Progress", and sometimes it will show "Ready to...

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Re : Desktop Central Local PC Account Creation

Hi Guy's,Did you ever get to the bottom of this.  I am having the same issue.  The password entered does meet the minimum password complexity requirements, and can in fact be added manually.any news?

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Problem With SOM with role

I have a rol with permission of admin in SOM. This user has permission in one remote offices. but when I click the button "som" show a messages :  I do not have permission to view the page

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Re : Problem With SOM with role

Hi klonicoThanks for pointing the issue.This has been identified, handled and the fix is expected in the upcoming hotfix.Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop...

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Re : Configurations fully deploy but status is incorrect

Hi IschaedleThanks for the issue description.Currently there is no known issue on the status update in the build 90023.  However, if you can send me screen shot of the configuration which has Ready...

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Re : Desktop Central Local PC Account Creation

Hi alawsThanks for rejuvenating an old post.I trust i should be able to assist you better with the configuration details screen shot and the logs from the applied computer to assist you better.You can...

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Re : Configurations fully deploy but status is incorrect

Morning all, We currently are having the same issue with out configurations however our's appear to be stuck on "Ready To Execute". Build 80023I reckon there is some level of the configurations being...

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Re : Configurations fully deploy but status is incorrect

Hi davidf88Thanks for the update.You are in a older build of Desktop Central.  There could be some issues in the older builds, can you please move to the latest build announced...

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Re : Configurations fully deploy but status is incorrect

We are currently running build 90023 and since this upgrade the problems have started occurring 

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Re : Configurations fully deploy but status is incorrect

I'll also add further information. When patches are in the configuration and they finally fail or "deployment fails"  the error produced is the following: The requested operation can not be carried out...

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Distribution server configuration issues

HiWe purchased Desktop Central license and implementing this awesome software to our environment. However, we have few issues that need to fix before we can use it.1. We install Dist server and it...

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Clearing Free Disk Space is Critically Low message?

Good morning, even though a large amount of disk space has been freed on the server, I am still seeing the "Free Disk Space is Critically Low" message when logging into Desktop Central.  How can I...

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Re : Configurations fully deploy but status is incorrect

Hi davidf88My apologies for the inconvenience.Can you please send me the Desktop Central Agent side logs to analyze and assist you further on this?Please ensure that you send the logs from the computer...

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move DB from SQL2008 to new server with SQL2012.

HI,I want to move DesktopCentral database from current server SQL2005 to new server with SQL2012.I tried with backupdb.bat than changedbserver and restoredb but nothing happen. When I start again DC...

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Re : move DB from SQL2008 to new server with SQL2012.

Hi dajdediAppreciate your post.I'm pasting the steps that you need to follow.  However, before following this you need to revert it to the original Server settings so that it can work.  What to...

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Re : move DB from SQL2008 to new server with SQL2012.

thank you for quick answer,Ok I made mistake when I didn't stop DC server after changedbserver comand.Now do I need to use same account on new server DB as it was on old DB ?Actualy can I after step 3...

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Re : move DB from SQL2008 to new server with SQL2012.

Hi dajdediThanks for the update.The purpose of editing the database_params.conf is to restore the original database contents to the new DB.  So follow the steps as given for a hassle free...

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Re : move DB from SQL2008 to new server with SQL2012.

hi again,So I should edit database_params.conf in zipped backup file ? What lines should I change in this file ?If I change something in zipped backup file before I try to restoreDB I get "Internal...

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Re : move DB from SQL2008 to new server with SQL2012.

Hi dajdediCan we have a quick web session to check this online and assist you immediately?You can mail to desktopcentral-support@manageengine.comRegards, ----- R. Romanus Prabhu Technical Account...

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