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Re : Software Repository & Patch Store Location's are not Accessible

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Hi kpocu950,

Thank you for raising the post. Try restarting the DS once and check the status. It might take some to replicate the data.

If still persist then it requires Log analysis from DS and Central Server. I would suggest to open ticket with our Support team to work on this case.

Please send us complete "Server side" logs and "Distribution Server" logs for investigation.

Instructions to send Desktop Central Server Logs:
 
On the Desktop Central Server installed machine navigate to : 
<install dir>\ManageEngine\DesktopCentral_Server\Logs    
 
Instructions to send Distribution Server Logs:

On the Distribution Server installed machine navigate to :
<install dir>\DesktopCentral_DistributionServer\ logs

Zip the "logs" folders and upload it to the link below:
http://bonitas2.zohocorp.com/                
 
NOTE: Under description please mention  
https://forums.manageengine.com/topic/software-repository-patch-store-location-s-are-not-accessible#49000007426771
 
Appreciate your co-operation.

Regards,
-----
Jai Kishan
Sr. Technical Consultant 
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886

Toll Free :+1 888 720 9500 (US) l 0800 028 6590 (UK) l +1 800 631 268 (AUS)

Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management


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