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Secondary IP address for Remote (Traveling) Users

I've read in a few forum posts and in some documentation that its possible to assign a second IP address to Desktop Central for the agents to connect to but I can't find where this is possible except...

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Re : Professional to Enterprise Upgrade for Distributed Server

Thanks!!  Exactly the information I needed.

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Re : Secondary IP address for Remote (Traveling) Users

In case anyone else ever has the same question as I did above I've figured it out and listed the steps below.  My challenge was that we have users who spend some of their days traveling and other days...

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Re : Professional to Enterprise Upgrade for Distributed Server

Hi Shayne Kolata, Thanks for the update. Please get back to us if you need assistance with Desktop Central.Looking forward to assisting you.Regards,-----Felix M Technical ConsultantDesktop and Mobile...

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Re : Secondary IP address for Remote (Traveling) Users

Hi Shyane,Thank you for sharing your concern along with steps to overcome it. I'm sure it will be helpful to others too.You can also refer below article which talks about managing Roaming users i.e...

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Re : Secondary IP address for Remote (Traveling) Users

Gday Jai Kishan Thanks for linking the article. Unfortunately we have found that installing remote agent software means they agent will always attempt to connect to the public ip. So in the head office...

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Re : Secondary IP address for Remote (Traveling) Users

Actually I just remembered in our case that it just took a few days for the DC server Web-Admin to pop-up a notification that it needed to open ports in the Windows firewall (even though it was...

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Re : Change 15 minutes cycle ??

Thank you very much Ross, this helped us achieve our use scenario.The DesktopCentral Support Team "recommendation" reminds me the infamous "you think you want it, but you don't".Well, if you really...

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Re : Secondary IP address for Remote (Traveling) Users

Hi Chris,Thank you for sharing the details. Actually, DC Agent will have intelligence to switch to Secondary IP (DC Server Internal IP) automatically if Primary IP address i.e Public IP is not...

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Re : Change 15 minutes cycle ??

Hi un1462179901905r10id, Thank you for sharing your feedback here. Let me forward the same to our development folks to consider keeping an option to customize the agent refresh time out. Appreciate...

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Set IE as default browser in Win10

Is there a way to set IE as the default browser on a Win10 workstation via DC?  We use ClickOnce apps -- it works with Edge, but instead of opening and then immediately closing the blank Edge window...

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Re : Set IE as default browser in Win10

I haven't tried this as we have no need for it but there is a Browser configuration that can be deployed. Looks like that might do it. 

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Re : Set IE as default browser in Win10

Thanks for the response - I tried that yesterday and didn't have any luck with it.  On my test machine, that configuration (I had set it to change my default to IE) changed my default browser from...

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Re : Set IE as default browser in Win10

Just tested on a Win10 and ran into a similar issue. Instead of setting the default browser to IE I was prompted to choose a browser(it was previously Chrome)When I have a few minutes i'll test on a...

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Re : Set IE as default browser in Win10

Hello everyone, Thank you for your active participation in this topic. Let me confirm the settings for Windows 10 OS and update you at the earliest. Regards,-----Saranraj KumarTechnical...

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Install MSI with Transform Files

Greetings all,I'm trying to install FoxIT PhantomPDF with a transform file. I can run all the commands from a command prompt and get the application to install without issue and install using windows...

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Re : Install MSI with Transform Files

Hi Justin, Appreciate your forum post. Please deploy the software package and select the "Run as User" option in the configuration. Provide the credentials details and deploy the configuration to the...

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Re : Install MSI with Transform Files

I have tried this with no luck. I've had an open support ticket for several weeks now. We even did a remote session and was able to install the application with the transform file from the command...

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Re : Install MSI with Transform Files

Hi Justin, Thanks for the reply. Please let me know the ticket ID to check and schedule a remote session to find the root cause. Looking forward to assisting you.Regards,-----Felix M Technical...

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Re : How to change port?

Hello,Thank you for sharing the screen shot.In the first screen shot itself, I can see the websettings.conf. Can you try the steps provided in web site below and update me the...

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