Re : hotmail account
Hi hass71 My apologies for the inconvenience. Let me check with the team and update you where we stand in this incident. Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop...
View ArticleRe : Configuration report
Hi frikdel/yann.desloges Greetings. Here is the query which can assist your scenario. SELECT Resource.NAME AS "User Name",ConfigData.LABEL AS "Configuration Name",...
View ArticleIs it possible to allow Adobe Updates?
Good Morning, Our company is currently reviewing Desktop Central and I need clarification on a template. We have end users that need to use adobe acrobat, and we prefer to keep them updated...
View ArticleRe : Is it possible to allow Adobe Updates?
Hello, Yes, value data "0" to disable and "1" to enable the Auto update. If you wish to keep the Abobe Acrobat all versions updated then you may use the Automate Patch Deployment to install this...
View ArticleRe : Disable user from installing and uninstalling software
Hello Khaja Noor, Desktop Central got template to block the specific named executable like cmd.exe, setup.exe etc. However, as of now restricting the user from installing software yet to be handled in...
View ArticleIs it possible to restrict USB drives per user?
Good Afternoon, Is it possible to restrict USB access per user? I understand it can be accomplished per machine, however; as an administrator I would need USB connectivity available when I log in....
View ArticleRe : Is it possible to restrict USB drives per user?
Hi InfoTech Greetings. Did you try the USB Management for the Users? (Configurations Tab -> User configuration -> Secure USB) Let me know if I am missing something. Regards, ----- R. Romanus...
View ArticleRe : Is it possible to restrict USB drives per user?
Thank you for the response Romanus, the solution worked.
View ArticleRe : Is it possible to restrict USB drives per user?
I wanted to reiterate that while it appeared to have worked initially, I am also restricted from using the USB device while logged in as an Administrator. The Secure USB configuration was created for a...
View ArticleForce immediate check for configuration changes.
Is there a way to bypass the 90 minute refresh cycle and force an agent to check for configuration updates other than rebooting the computer?
View ArticleRe : Force immediate check for configuration changes.
Hello, As of now, 90 minutes is the default time interval for Agents to communicate with server. I've requested team to add this requirement in product road map. BTW: If you are close physical...
View ArticleRe : Force immediate check for configuration changes.
Thank You very much for your help. That is exactly what I wanted to know.
View ArticleSetting folder permissions
Is it possible to use DC to set the security permissions of a folder on the client machine?
View ArticleClik here to view.
Re : Is it possible to allow Adobe Updates?
Hi InfoTech Appreciate your update. Please feel free to post your requirements on Desktop Central. Regards, ----- R. Romanus Prabhu Technical Account Manager Device and Desktop Management Solution...
View Articlelog on server after reboot
i have a couple fo windows servers that i want to reboot using desktop central. Can someone explain how i can setup Desktop central to get the server to log on as a user and startup up a couple fo...
View ArticleClik here to view.
Re : Force immediate check for configuration changes.
Hi eschlaich Appreciate your update. ALternatively, If you have enabled the Agent Tray Icon, you can right click and use the 'Apply Configuration' to pull the configurations immediately. Regards, -----...
View ArticleClik here to view.
Re : Is it possible to restrict USB drives per user?
Hi InfoTech My apologies for the delayed follow up. You can contact desktopcentral-support@manageengine.com to get the personalized assistance on this case. Regards, ----- R. Romanus Prabhu Technical...
View ArticleRe : ports utilization for Desktop Central MSP - Directly connections
Hi Roman, thank you so much for reply!! but I need the list of ports to be open between the Desktop Server Central and the agent for a direct communication and not with a distribution server. I fund...
View ArticleComputers not showing up in Desktop Central
After successfully installing DCAgent on a machine it is hit and miss whether or not it will show up in Desktop Central. Those that don't show up in DC do show up in ServiceDesk and have their hardware...
View Article