Hi Domagoj,
Thanks for your post,
I understand you have upgraded Desktop Central to 91110 build and few agents are not upgrading to its compatible agent version.
Please raise a request to Desktop Central support [desktopcentral-support@manageengine.com ] with Desktop Central Server and agent logs from reported client machine[agent version not upgraded].
Also refer the Server and Agent log path and upload links below:
Server log Path: <Install_Dir>\DesktopCentral_Server\logs[compress the entire logs folder]
Agent log Path: <Install_Dir>\DesktopCentral_Agent\logs[compress the entire logs folder]
Upload link: http://bonitas2.zohocorp.com
Looking forward to assisting you,
**'New ticket' for 'new request' would help us
to serve you.
Thanks for your post,
I understand you have upgraded Desktop Central to 91110 build and few agents are not upgrading to its compatible agent version.
Please raise a request to Desktop Central support [desktopcentral-support@manageengine.com ] with Desktop Central Server and agent logs from reported client machine[agent version not upgraded].
Also refer the Server and Agent log path and upload links below:
Server log Path: <Install_Dir>\DesktopCentral_Server\logs[compress the entire logs folder]
Agent log Path: <Install_Dir>\DesktopCentral_Agent\logs[compress the entire logs folder]
Upload link: http://bonitas2.zohocorp.com
Looking forward to assisting you,
Regards,
----------------------
----------------------
Leonard J
Desktop and
Mobile Device Management Solution
Direct
Support : +1 408 916 9886
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