Hi Richard,
Appreciate your Forum Post.
Is this the first time you have applied the certificate in Desktop Central? Did you check if the Desktop Central server service is started and apache service is started?
We need to check on the issue why the web console does not open after importing the certificate. Need to find the root cause of the issue and to fix it. Please contact support at desktopcentral-support@manageengine.com stating the same issue to check further on it.
Looking forward to assist you.
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
Appreciate your Forum Post.
Is this the first time you have applied the certificate in Desktop Central? Did you check if the Desktop Central server service is started and apache service is started?
We need to check on the issue why the web console does not open after importing the certificate. Need to find the root cause of the issue and to fix it. Please contact support at desktopcentral-support@manageengine.com stating the same issue to check further on it.
Looking forward to assist you.
Regards,
-----
Naveen
Technical ConsultantDesktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[ Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management ]
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