Re : installing agents for clients at Distribution Servers

Hi Stephen Fowles

Thanks for the post.

Desktop Central has three type of agents (Actually its 1, but to understand it better on the infrastructure part, I say as 3).  Here are there name and scope

1. LAN Agent
   

• Local agent works within the LAN network and directly talks to DC server.
  

DS WAN Agent

• Remote office Agent which works under a Distribution Server (DS) / Branch office (Caching server for Patch and S/W repository)
  

WAN Agent

• Remote office Agent which works directly with Internet facing DC server with no DS server in-between.

As you mentioned, the respective Remote Office agent should be installed on the remote office network to manage the remote clients.  However, there is another feature called 'IP Scope' which you can define for every remote office.

Now given with the scenario of Remote Offices with IP scope defined, you should be able to use the LAN Agent's MSI that which would automatically change to WAN agent upon communicating the DC server.

Videos

http://www.manageengine.com/products/desktop-central/demo/NoDS/without-distribution-server.html

http://www.manageengine.com/products/desktop-central/demo/DS/using-distribution-server.html

Trust this explains. 

Regards,
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R. Romanus Prabhu
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Device and Desktop Management Solution
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