Hi kethridge
Thanks for the post.
Let me check the Desktop Central server and agent side logs to understand the scenario and assist you better.
You can upload the logs using the URL given below
http://logs.desktopcentral.com
Note : You can also send me error screenshot to understand and assist you better.
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Device and Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
Thanks for the post.
Let me check the Desktop Central server and agent side logs to understand the scenario and assist you better.
You can upload the logs using the URL given below
http://logs.desktopcentral.com
Note : You can also send me error screenshot to understand and assist you better.
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Device and Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --