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Re : Login to DC using a domain account does not work

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Hi Shmaya,

Appreciate your forum post. 

Are you able to log in using the local account.? 

If yes, then please remove the domain account and then re-add the user. 

If you still find any issues with the login, then please contact the support(support@desktopcentral.com) with the server logs and this forum link to analyze the case further. 

 Server logs: <Install_Dir>\DesktopCentral_Server\logs[compress the entire logs folder]

Looking forward to assisting you.

Regards,
-----
Felix M 
Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

**'New ticket' for 'New Request' would help us to serve you better.




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