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Re : Configuration of Desktop Shortcut failed

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Hi CSTS, 

Apologies for the inconvenience. 

The reported issue seems something which isn't reported ever hence I would appreciate if you could contact support with the below details to assist you further on this. 
  • Logs from the client machine which is staying at "Yet to Apply" status. 
  • Logs form the client machine which failed with "Failed To Download XML"
  • Logs from the product installed machine. 
Please refer http://logs.desktopcentral.com for the steps to send the logs. 

Regards,

-----

Saranraj Kumar

Technical Consultant

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

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