Hi Esmail Alaa,
Appreciate your post in our forums.
Kindly try with the below credentials and check if that solves the issue. If not, please contact support team with the logs for further analysis.
User Name: admin
Password: admin
Please contact support team by writing email to desktopcentral-support@manageengine.com
Looking forward to assist you.
Regards,
-----
Saranraj Kumar
Technical Consultant
Desktop and Mobile Device Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
[Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management | SCCM Third Party Patch Management ]
**'New ticket' for 'new request' would help us to serve you better